Corvair Knowledge Substrate  /  Prebuilt Domain Substrate

Operations Knowledge Substrate

Led by the Operations and Client Servicing roles

Search, plain-language Q&A, knowledge management, and agentic memory for banking operations, in one governed substrate. It blends licensed operations expertise with your institution's own procedures, runbooks, and reference data, and each team's curated libraries, with a Validity Warrant on every answer. Built for the operations floor, it serves every processing role and powers the agents, apps, and auditors that work with them.

Subscription content, in partnership with [Operations knowledge partner]. Licensed banking operations expertise is produced and kept current by a named domain partner.
Minutes
to the right procedure or runbook, not searching drives and wikis
Weeks not months
for a new joiner to run processes and handle exceptions
Every exception
source-attributed and carrying a Validity Warrant
One source
shared across operations teams, and the agents that assist them

Four capabilities in one governed layer

Search
One query across licensed, institutional, and personal knowledge, ranked and attributed.
Q&A
Plain-language answers from a local or cloud model, always with citations and a warrant.
Knowledge management
Curated, typed, trust-scored, and source-attributed; licensed expertise blended with your own.
Agentic memory
A bi-directional record that pre-loads context and captures what was said, done, and decided.

How it comes together

Three inputs blend into one governed substrate, with auto-curation, trust scoring, and a Validity Warrant on every answer, reached three ways.

Licensed
Domain backbone
Procedures, controls, runbooks, trust-scored
Crawled & ingested
Your institution's knowledge
Internal sites, SharePoint, product shelf, policies, procedures
Self serve
Each user's libraries
Their own documents, transcripts, notes, and sources
Chatbot & search
Operations teams
Search and ask, with sourced, governed answers
MCP server or secure API
Local agents and custom apps
A governed knowledge source for results
Warrant viewer & export
Auditors
Open and verify the Validity Warrant behind any decision

Pipeline

Ingests PDF, DOCX, XLSX, CSV, web pages, call transcripts, meeting notes, and video transcripts. Crawl web sites, intranet, SharePoint, and more, to bring documents in automatically. Auto-curation keeps it current, using continuous web search, news, and monitoring. Access chatbot, secure API, MCP server, and Claude skills.

How a Validity Warrant works

A signed record produced with every answer, capturing what the substrate knew and how it reached the answer, so a decision stays defensible long after it is made. It can cover a single answer or a whole conversation.

01 Search or Q&A
The question asked
The exact prompt or question, including any follow-ups.
02 Knowledge
What was known
The facts used, each with its trust score, pinned to a snapshot.
03 Reasoning path
How it was reached
The search, the sources selected with why each is relevant, and the premise chain.
04 Authority
Who asked, and bounds
The person or agent, and whether the request stayed within policy.
05 Signature
Signed and replayable
Cryptographically signed and timestamped, exportable, reconstructable later.
Decisions cannot be guaranteed as correct, but the basis for the decision can be proved.

Roles it serves

  • Operations Officer (processing, primary)
  • Payments and Settlements Specialist
  • Client Onboarding Operations, static data
  • Reconciliations and Control, breaks, suspense
  • Operations Manager, oversight
  • Compliance Operations

AI agents it powers

Custom agents you or your partners build, via MCP or secure API. Not included in the licence.

  • Co-pilots, role-bound assistants for operations
  • Exception and break investigation agent
  • Payment repair agent
  • Onboarding and static data agent
  • Reconciliation agent
  • Procedure and runbook assistant

Inside the licensed backbone

Process and procedure library, payments and settlements, client onboarding and lifecycle operations, exceptions and investigations, controls and reconciliations, vendor and system reference, operational regulatory requirements, and error, risk, and conduct.

Platform

Single search
One query across licensed, institutional, and personal knowledge.
LLM Q&A
Plain-language answers, local or cloud model, always with citations.
Crawler & ingest
Web, intranet, SharePoint, plus files and transcripts.
Access anywhere
Chatbot, secure API, MCP server, and Claude skills.

Governed by construction

Trust scoring
Every fact carries a computed trust and decay, curated live.
Source attribution
Licensed knowledge kept distinct from your local policy on every answer.
PII guardrails
Sensitive data detected on ingestion and redacted or blocked in results, per role.
Validity Warrant
A signed, exportable record for auditors to verify, replayable in time.
MAS guidancePDPAAML / CFTSWIFT ISO 20022ISO 27001ISO 42001GDPR Art. 22Corvair Risk Catalog

Knowledge as code, and deployment

Knowledge as code
Recipes and grounded content live in Git or your own repository. Branch and review a change, promote from test to production, and reconstitute an identical, governed substrate anywhere. Versioned, auditable, reproducible.
Deployment
Runs in your cloud of choice (Google Cloud, AWS, or Microsoft Azure, with Alibaba and Tencent on request) or on-premises and private cloud, inside your firewalls. The platform, data, and audit trail stay yours. Initial build targets Google Cloud.

One of a family for the bank

Same pattern, new domain: a licensed backbone, your local knowledge, one governed substrate. Part of the Corvair family of banking substrates: Wealth Management, Retail Banking, Commercial Banking, Markets and Treasury, Risk and Compliance, and Operations. Banking is one example; the same pattern serves other regulated industries. Pricing is in the Banking Suite Price Sheet.

Built on the patent-pending Corvair Knowledge Substrate. Runs on your cloud or on-premises, inside your firewalls.
corvair.ai
Singapore · UAE · United States

What the Operations virtual expert knows

Corvair Knowledge Substrate  /  Domain Partner Content

Banking Operations Virtual Expert

Led by the Operations, Reconciliations, and Client Servicing roles

A licensed co-pilot and chatbot for banking operations, trained on a commercial-grade body of payments, settlements, reconciliation, and resilience knowledge, to help the operations floor learn, explore, and decide. Ask it in plain language or search the repository directly, and connect that same repository to your tools and agents through an MCP server or API. Produced and kept current by a named domain partner, and blended with your institution's own knowledge.

Subscription content from [Operations knowledge partner]. The licensed knowledge is produced and maintained by a named banking operations knowledge partner, then packaged and delivered by Corvair as a subscription.

What it is

A co-pilot and chatbot, trained on the licensed banking operations repository, that helps the operations floor learn the domain and explore it in plain language. It both searches the repository and answers questions from it, with citations and a Validity Warrant on every answer. The repository is also a building block: connect it to your other tools and agents, or build on it directly.

Co-pilot and chatbot
Learn, explore, and ask in plain language, at the desk.
Search and Q&A
Retrieve and answer over the licensed repository, with cited sources.
MCP server and secure API
Power Cowork, Codex, or your own applications with the repository.
Available as Claude skills
Packaged ready to use, with custom skills developed to order.

What the virtual expert knows how to do

01
Operational cash-flow and float management
Monitor settlement queues, model intraday liquidity, and optimise float across networks.
02
Payment flow diagnosis
Pinpoint formatting and routing errors behind transaction delays or rejections.
03
Ledger break and suspense reconciliation
Isolate offsetting transactions and correct unbalanced cash, stock, and suspense ledgers.
04
Settlement risk supervision
Watch queues against clearing-house cutoffs, finality rules, and overdraft limits.
05
Operational resilience auditing
Ensure processes and messaging conform to security and AI-safety protocols.

A typical interaction

Banking Operations Virtual Expert · co-pilot · chatbot · API
Operations Officer
Why did this cross-border payment reject?
Banking Operations Virtual Expert
A formatting break. The intermediary BIC in field 56A is invalid for this corridor, so repair it to the correct agent and resubmit before the TARGET2 cutoff.
Grounded in the ISO 20022 schema and clearing-house guides · Validity Warrant issued

From the partner's desk to a warranted answer

01 Authored
The standards
The partner's practitioners write the standards, models, and playbooks.
02 Curated
Trust-scored
Corvair ingests, structures, and scores every source for trust.
03 Versioned
Dated releases
Shipped as dated releases you can pin, replay, and roll back.
04 Grounds
The expert
Each answer is traced to licensed content, with a Validity Warrant.

Reference databases

  • Global XML messaging schema specs: SWIFT ISO 20022 formats such as pacs.008, pacs.009, and camt.053.
  • Clearing house integration guides: cutoffs and finality rules for SWIFT, Fedwire, CHIPS, and TARGET2.
  • Operations exception playbooks: diagnostic workflows for payment repair, reconciliations, and suspense.
  • Operational security framework controls: mappings to ISO 27001 and ISO 42001 targets.

How-to guides

  • ISO 20022 syntax parsing and repair manuals: read message structures, parse tags, and resolve field errors.
  • Ledger reconciliation and break diagnostics: isolate core errors and manage timing and suspense differences.
  • Intraday liquidity forecasting procedures: analyse outflows and secure margins ahead of cutoffs.
  • Operational resilience and continuity playbooks: run failovers and backup processing under ISO 27001.
  • Static data exception resolution trees: verify inconsistent BIC codes, accounts, and clearing codes.

In the substrate these map onto typed-knowledge families: reference data, models and formulas, frameworks and crosswalks, cases and precedents, and templates and clause libraries.

What always-current, shared knowledge delivers

Consistent across every desk
Everyone who needs it draws on one expert source, so guidance does not vary by who is asked.
Confidence
Sources are up-to-date, regularly refreshed, and available to everyone.
Faster to competence
New joiners ramp in weeks, not quarters, against an authoritative, vetted backbone.
Defensible by default
Conduct and suitability checks are built in, and every answer carries a Validity Warrant.

Curated periodically, and recombined. Domain partner content plus your institutional knowledge plus each user's libraries combine into a governed blend, trust-scored, with a Validity Warrant on every answer. The partner re-curates and re-publishes on a regular cadence, and each versioned release is recombined automatically, without disturbing your institutional or local content.

The licensed domain backbone of the Operations Knowledge Substrate. Licensed content is the property of the named domain partner.
corvair.ai
Singapore · UAE · United States