Agentic AI Use Case Library

The Use Case Selection Framework

Every use case in the library is scored on two axes: Impact (weighted 40%) and Feasibility (weighted 60%). Feasibility is weighted more heavily because the first use case must succeed. A high-impact use case that fails damages the entire programme.

Impact Score (40%)

Criterion	Weight	What It Measures
Time Recaptured	15%	Hours per week of knowledge worker time consumed by the manual version
Error Reduction	10%	Current failure rate, rework rate, or exception rate
Cost Avoidance	10%	Direct savings: FTE time, vendor costs, penalty avoidance, revenue leakage
Strategic Leverage	5%	Does success unlock downstream use cases or create reusable components?

Feasibility Score (60%)

Criterion	Weight	What It Measures
Data Availability	15%	Is the required data accessible, structured, and of acceptable quality?
Process Clarity	15%	Is the current process well-documented with explicit decision rules?
Ease of Implementation	10%	Technical complexity: system integrations, API maturity, data volume
Fallback Available	10%	Can the organisation revert to the manual process instantly if the agent fails?
Audience (Internal/External)	10%	Internal use cases score higher for first deployments

Execution Pattern Categories

Category A: Scheduled Batch & Periodic Processing — Agents that run daily, weekly, or on a calendar trigger
Category B: Event-Driven & Real-Time Response — Agents that respond to live events where delay creates risk
Category C: Workflow Automation & Orchestration — Agents that orchestrate multi-step processes
Category D: On-Demand Knowledge Work — Agents invoked by a human to produce a discrete work product

Selection Principles

The first use case should be non-controversial. It should be something everyone agrees is tedious, error-prone, and low-value for the humans currently doing it. Nobody should feel threatened by its automation; they should feel relieved.

Target repetitive work or known failure points with measurable error rates
Exception-handling processes are strong candidates when 80% follow known resolution paths
Internal audience first, customer-facing second
Avoid politically charged processes regardless of ROI score

Industry Libraries

Banking, Financial Services & Insurance

52 scored use cases across retail banking, wealth management, compliance, operations, and insurance.

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Human Resources

35 scored use cases across recruitment, onboarding, payroll, benefits, compliance, learning, and workforce planning.

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Corporate Finance & Accounting

67 scored use cases across AP, AR, GL, procurement, treasury, tax, audit, and operations.

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Find Your First Use Case

The Sprint Factory takes you from use case selection to a governed, production agent in 6 weeks.

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