More capacity for your sales team. Your people keep the decisions.
A Corvair Virtual Worker is a software worker with one defined job. For a manufacturer, that job is inside sales. It takes an enquiry or a request for quote from a buyer, checks what the buyer needs, finds out what you can supply and when, prepares a quote under your pricing rules, asks the right person when a decision is above its authority, and follows the order through to a confirmed acknowledgement.
It works by phone, email and web chat, in the buyer's language, and it writes what happened into the systems you already use. Every step is recorded, so you can see what it did and why.
This is the workload most manufacturers start with. The worker does the routine steps itself. It stops and asks a named person when a decision is outside what you have allowed it to do.
Which of these steps are automated depends on the systems you have and what we test with you before launch. The first deployment does not have to automate every step, and you never need a worker for every department.
Northstar Manufacturing makes hoist assemblies. Its sales worker handles requests from outside buyers. Harbor Maintenance Services is one of those buyers. Both companies are made up, but the steps are the ones the product is designed to take.
Harbor's email asks for a lower price and names a new purchasing manager. The worker does not take either at face value.
A price below list is not the worker's decision. It is Sam's, the sales lead. The worker prepares the decision so Sam can make it quickly.
Harbor agrees to the list price. The worker submits the order through your order process and then checks that the order really exists.
You give the worker a job and a set of limits. Inside those limits it plans its own steps and does them without asking. Outside them it stops and asks. Your people spend their time on the decisions, not on the chasing.
When the worker asks a person, it sends the question with the facts attached and a date by which an answer is needed. If that person is away, the question goes to the backup you named. The buyer is told when to expect an answer. Nothing sits silently in an inbox.
How it shares work with your team without losing track of who owns what →
Start with enquiries and quotes. Add the rest when the first workload is running well.
Offer a list of items to approved buyers before a sell-by date, at approved prices. Offers stop on the date you set, and what is left goes to your review. Nothing is offered twice to the same buyer.
Answer "where is my order" from your order system, tell the buyer about a delay before they ask, and offer an approved alternative when a part is not available.
Contact past buyers and distributors on a schedule you approve, with your approved message, and only where the buyer has not asked to be left alone.
Sales, engineering, production planning, order management and finance all touch a buyer's request. The worker asks each of them for what it needs, waits for the answer, and keeps the request moving. A person, a system or another worker can answer. The sales worker stays responsible for the buyer's request the whole way through.
The worker asks with the buyer's details attached. The answer comes back as a record with a name and a time on it.
Availability is read from your system. A delivery promise that depends on production is confirmed by planning before the buyer hears it.
The worker prepares the order. Your order desk, or your order system's own process, confirms it. The worker checks the acknowledgement.
Credit terms are a decision. The worker asks, waits, and never states terms it has not been given.