WorkbenchNorthcott · pack and customisation
Pack and customisation
The generic pack stays as Corvair published it. Northcott's changes sit on top and are kept through pack upgrades.
industrial-inside-sales 2.0
role.mdPack
situations · 26
Quote follow-upChanged
Inbound enquiryPack
Made-to-length requestAdded
Public tender questionAdded
contact types · 6Pack
playbooks · 12Changed
rubric.mdPack
simulation · 8 segmentsPack
Northcott settings
tone.jsonChanged
rules.mdChanged
objectives.mdAdded
Corvair core
core 3.2Sealed
Quote follow-up
Changed for NorthcottGoal steps
- Order request taken against the quote
- Quote accepted, or revised quote agreed
- Follow-up booked with a named decision-maker
- Callback scheduled
- Voicemail left
- No outcome agreed
Customer's objectives it expects
- A fair price for the quantity (said)
- Parts in time for their build (often not said)
Northcott's change
Mention the SK-220 rev C seal kit whenever an HA-220 is quoted.
Added by Dev Patel, 28 Sep · kept through pack upgrades
Composed prompt
What Morgan receives1 · Corvair core 3.2Sealed · server only
PRIORITIES, HONESTY, PEOPLE AND PERMISSION, THE CONVERSATION, ENDING … visible to FDEs
2 · Role pack 2.0
3 · Company and authority from Northcott's rows
4 · Tone and rules Northcott v14
5 · Lessons and notes 8 lessons · Morgan's notes 6
6 · Situation Quote follow-up (changed)
7 · Account memory built per conversation