More follow-through.
Less work for your team.

Turn customer enquiries into owned next steps, timely follow-ups and recorded outcomes. Corvair’s AI Harness gives virtual workers, bots and AI assistants the shared context, coordination and governance to carry the work through, with your sales team in control.

Walk through the product

From a useful answer
to a completed job.

An AI bot or assistant can answer a question or draft a message. Following a sales opportunity through also needs memory, permissions, a next action, someone accountable and a way to confirm what happened. That is what the AI Harness coordinates.

Your AI can help.
The harness carries the process.

Use Corvair’s virtual workers and bring your own AI assistant or coworker through MCP. The harness supplies the operating structure: shared account context, approved playbooks, controlled access to systems, decision owners and follow-through.

For a quotation follow-up, that means remembering what was offered, checking when contact is allowed, handling the reply, routing a price exception and tracking the agreed action to its due time. Your company’s objectives, the account team’s priorities and the customer’s needs stay in view.

  1. RememberThe customer, the conversation and what was promised.
  2. PrepareThe approved knowledge, playbook and next useful step.
  3. Act within limitsCheck contact, reply and system permissions before acting.
  4. Bring in a personRoute an exception with its context, owner and due time.
  5. Record and follow throughKeep the outcome, next action and permitted system updates together.
Less rebriefing. Less coordination. More useful selling time.Practise a workflow in assisted or simulated operation before increasing delegated work.
Follow a complete sales workflow

Keep the work moving.
Keep your team in control.

A customer can change channels, a rep can change shifts and a request can need approval. The work keeps its context, owner and next step. Your team spends less time reconstructing conversations and coordinating routine follow-up.

Customers connect to an account team of people and named workers, supported by a coordinator and data steward, with controlled access to company systems
How the team connects. Roles, channels and systems shown are examples. Open the full diagram

One account memory.

Conversations, promises and next steps stay with the account as channels and people change.

Controlled action.

Company permissions and rules govern contact, prices, commitments and connected-system updates.

People own decisions.

Your team decides what to delegate, what needs approval and when to guide, take over or stop the work.

The team behind
your virtual workers.

Customer-facing workers handle the conversations. Internal agents support your people and those workers, each with a distinct job and defined authority.

Sage

The coordinator

Balances work across workers and worker units, prepares briefs, follows up requests and promises, and suggests what needs attention.

Acts within a person’s delegation or approved company rules. Asking first is the default.

Tess

The data steward

Checks and loads files, reuses column mappings, proposes loading rules and returns rejected rows with a reason.

People approve new rules and resolve held loads. The steward does not approve its own proposals.

Dex

Operations & Deal Desk

Supports Operations and the Deal Desk by pricing and checking proposals, preparing renewals and answering questions about deals the person may access.

Authorised people approve terms and send quotations. Company rules determine prices.

Sage, Tess and Dex are default names. Your company can name its own internal agents.

A promise has an owner.
And a due time.

Requests and commitments stay visible, with the responsible person, expected time and context. Reminders, backup owners and escalation help the team follow through.

  1. Work is assigned
  2. Context is prepared
  3. The right person decides
  4. The action is recorded

Your live desk.
The work happening now.

A live desk is the working environment for your role. Calls, conversations, worker requests, decisions and account context stay together. Full records open alongside the active work, so you can investigate without losing the call or thread.

A rep’s day

Answer a customer call, consult the account and resolve a worker’s pricing request.

A manager’s view

See the team’s work, listen or join where permitted, and handle decisions that need a manager.

Operations in control

Handle worker issues, data loads and commercial work. Dex supports proposal checks and renewal preparation.

The softphone is
part of the desk.

Make and take calls in the browser. Mute, hold, use the keypad or transfer, with the call guide, account information and permitted live transcript beside the conversation.

Move from the call to its wrap-up and next steps in the same working environment. Recording and transcription follow the configured channel and country rules.

Product design showing an active call with mute, hold, keypad, transfer and end-call controls
Integrated softphone detail. Sample customer and call data.
Live Rep Desk design with integrated softphone, call guide, transcript, notes and a waiting decision
Illustrative live desk with sample data. Open the full-size desk
See how calls connect to the wider conversation

Your people, supported.
Your day, simplified.

Start with a brief. Decide what needs your judgment. Guide a worker or join a conversation, with the account context already in view.

Corvair Virtual Worker / Rep DeskProduct design
Northcott Fluid Power · Fictional companySam Ortega / Rep Desk
Rep Desk product design showing the daily brief, a waiting price decision and the day’s timelineWorkers allocated to the rep and illustrative activity
Existing brochure screens. Product designs with fictional people, companies and figures. View full-size screenTake the product tour

Start with what matters

Sage brings the day’s account context and waiting decisions into view.

Give work clear ownership

Named workers carry the follow-up. Your people handle the decisions that need them.

Keep the whole picture

See the conversation, the next step and the promises made to the customer.

A pack gives the worker
a job to do.

A role pack defines the worker’s objectives, the situations it handles, the steps it follows, its playbooks and the outcomes it records. Playbooks are one part of the pack.

The role pack

Objectives, situations, steps, playbooks and evaluation material.

Your business context

Your accounts, product knowledge, formulas and system mappings.

Your authority

Permissions, limits, supervisors and approval owners.

A named worker, configured for your team.

For example: account follow-up, enquiry handling or campaign work. These illustrate roles, rather than a catalogue of released packs.

Start from a role.

Shape a tested way of working around your business rather than writing every instruction from scratch.

Keep changes controlled.

Version, review and test changes before moving a team to a new pack.

Keep permission separate.

A pack describes how work is done. Your company separately controls what the worker may access, do and approve.

See how a campaign uses its playbook

Your sales playbook.
Put into practice.

Bring your qualification method, call guides and responses to common objections. Shape how workers help your team sell, with the right questions, approved materials and clear points to involve a person.

Follow a playbook in action
Example sales playbookQuote follow-up
  1. UnderstandWhat does the customer need to decide?

    Confirm the use, timing and people involved.

  2. HelpAnswer with approved information.

    Use the product details, quotation and relevant materials.

  3. Involve your repBring back the decision that needs a person.

    A price exception or a new commitment goes to its owner.

  4. Follow throughRecord the next step and its due date.

    Keep the follow-up moving across the customer’s chosen channels.

A campaign with a purpose.
A next step for every person.

Win back quiet accounts, follow up an event or introduce a product. Your team sets the direction. Virtual workers carry the agreed outreach and follow-up.

  1. 1

    Choose the audience

    Combine CRM lists, uploaded contacts or selection rules. Remove duplicates and check who may be contacted.

  2. 2

    Set the message and playbook

    Choose the offer, materials, questions and the response you want to achieve.

  3. 3

    Choose who, when and how

    Assign workers and human owners. Set the channels, gaps between attempts and stopping points.

  4. 4

    Review, start and follow the results

    Review the plan. Workers handle replies and next steps, bringing decisions back to your people. See reach, replies and outcomes.

Product design showing a campaign audience, exclusions, contact checks and each person's next channel
Campaign design with fictional data. View full-size screen
Explore the full campaign workflow

Knowledge your team
can work from.

Corvair Knowledge Substrate provides some of the underlying technologies used by Corvair Virtual Worker, including conversation memory and library search with citations. Your people and workers keep the account context and can trace answers to approved sources.

Approved company knowledgeLicensed expertiseVetted outside sources

Corvair Knowledge Substrate

Governed knowledge. Sources attached. Access controlled.

Cited library searchSourced knowledgeAccess controls
Account memoryConversation history, decisions and working context, retained across channels.
Your sales teamReps, managers and operators
Your virtual workersSupported by internal agents
Core technologies beneath the Virtual Worker platform. Each person and worker receives only the knowledge and context their authority allows.

Answer with a source.

Find approved product information, company policies and relevant expertise. Citations and source dates help your team see what a fact rests on and when it was learned.

Continue with context.

Account memory retains the conversation turn by turn. Summaries, facts, briefs and debriefs point back to that detail, so a handover keeps the relationship in view.

A broader knowledge foundation.

The wider Substrate also offers a Validity Warrant, which can seal an answer’s basis in a signed, replayable record. It shows what was relied on and under whose authority; it does not guarantee that a decision is correct.

Across the wider
Knowledge Substrate.

The broader Substrate also uses discovery and processing agents to help keep sources current. Gaps and disagreements come back to stewards. People and authorised agents use the same governed knowledge through the interface, API and MCP.

Beyond the sales platform.

The wider Substrate includes a personal Vault. It keeps an individual’s files private by default. They supplement company knowledge only under permission and do not become approved company material simply because someone uploads them.

Explore Knowledge Substrate How Memory works Read the technology documentation

Better context.
Better conversations.

Account memory is only the start. Give your people and workers useful, maintained knowledge about the customer, the product and the opportunity.

Account intelligence

Bring together sourced account profiles, relevant signals, customer fit and researched prospect lists.

Product knowledge

Find approved product documents with page references and citations. Send only material approved for customers. Prices and commitments remain governed by company rules.

Sales playbooks

Connect qualification questions, approved messages and decision boundaries to the task. New plays remain drafts until a person accepts them.

From a proposal
to an approved quotation.

Deal Desk brings pricing, company checks and commercial decisions together. Renewals are another entry point into the same controlled work.

  1. PrepareThe proposal and customer requirements.
  2. Price & checkThe company’s price book and rules.
  3. ApproveThe person with the right authority.
  4. Send & follow upThe approved quotation and next step.

The approved offer, kept intact.

Use versioned templates and company checks. Give reps a permitted negotiating floor, with exceptions returned to the authorised person. Keep the version of each quotation that was sent.

Renew before the notice date.

Dex prepares renewal work before the relevant notice date, using your configured timing. Operations and the commercial team review the next proposal and required decisions.

Access follows the person’s role. The Operations renewal view requires Deal Desk access.

Improve the work.
Keep the evidence.

Review conversations and outcomes, propose better ways of working, and keep people in charge of adopting changes.

  1. ReviewScore and debrief the conversation.
  2. ProposeCapture a lesson or playbook change.
  3. ApproveA person decides what to keep.
  4. TestCompare the change before wider use.

Reported outcomes

What the conversation or campaign says happened, linked to its record.

Confirmed results

What connected company systems confirm, kept distinct from reported outcomes. Count each result once and open its underlying record.

See how campaigns are measured

One relationship.
Every channel.

Customer conversations stay connected across phone, email, web chat, text and WhatsApp. Your team gives instructions, handles decisions and receives handoffs through Slack, Microsoft Teams or Google Chat.

Customer conversations

PhoneEmailWeb chatTextWhatsApp

Team collaboration

SlackMicrosoft TeamsGoogle Chat

After-hours support. Automatic translation.
Your people ready to step in.

Explore omnichannel

Grow your reach.
Keep your standards.

Calling country. Receiving country. Your company’s rules. Governance stays part of the conversation, with approved profiles required before outreach.

Explore compliance & governance

Start with your team.
Build around their work.

Explore the right desks, workers, playbooks and connections for your business.

Book a demo